PRINCESS PATRICIA’S CANADIAN LIGHT INFANTRY (“PPCLI”) WEBSITE PERSONAL INFORMATION AND PRIVACY POLICY

The PPCLI website, located at https://www.ppcli.com/ and including any related software, apps, webpages, websites and associated products and services, including without limitation the PPCLI Home, Kit Shop, Regimental Calendar, Contacts and Login webpages or websites, (collectively, the “Website”), is provided, owned and/or operated by the PPCLI Fund. The Website shall include any new software, apps, webpages, websites, products, services, or client interface mechanisms which may be added from time to time.

This page states the Personal Information and Privacy Policy by which PPCLI and users of the Website abide (“Privacy Policy”). This Privacy Policy applies if you access the Website through any device, including without limitation a smart phone, smart TV, tablet, laptop or desktop computer, or through any other means. This Privacy Policy applies only to information collected through the Website and does not apply to information collected offline by PPCLI.

PPCLI has created and implemented this Privacy Policy so that you understand how your personal information may be collected, retained, used, disclosed and destroyed and how it is protected by PPCLI. PPCLI encourages you to review this Privacy Policy.

 

This Privacy Policy covers:

• The information collected by PPCLI;

• How PPCLI collects, retains, uses, discloses, destroys and protects your personal information;

• Certain of your options and obligations as a user of the Website;

• Your requests to access or correct your personal information; and

• How to contact

 

By providing personal information while using the Website and dealing with PPCLI, you consent to the collection, retention, use, disclosure, destruction and protection of your personal information in accordance with the terms set out in this Privacy Policy.

Should you have questions regarding this Privacy Policy or our privacy practices, please contact the PPCLI Privacy Officer using the contact information provided at the end of this Privacy Policy.

 

Compliance with Legislation

PPCLI complies with the federal Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (“PIPEDA”), Canada’s anti-spam legislation, SC 2010, c 23 (“CASL”), and other legislation which may apply from time-to-time, which are designed to protect your personal information and privacy. PPCLI has based this Privacy Policy primarily on the principles set out in PIPEDA.

 

Our Commitment to Your Privacy

PPCLI is committed to protecting your personal information and privacy and considers matters relating to the protection of your personal information and privacy to be of the utmost importance. PPCLI adheres to the following principles to protect your privacy:

• PPCLI does not sell, rent, loan, trade, lease, transfer or otherwise disclose your personal information to third parties, except as necessary to protect the rights, property or personal safety of PPCLI, its members and the public, as otherwise provided in this Privacy Policy or as permitted or required by

• All information which you provide to PPCLI will be protected with industry-standard protocols and

 

Definitions

Unless otherwise provided in this Privacy Policy, the terms used herein shall be defined as in PIPEDA, where applicable. In this Privacy Policy, the following term has the following meaning:

• “personal information” means information about an identifiable individual. Personal information does not include information that cannot be attributed to you as an identifiable individual, such as information of an aggregate or anonymous

In the context of the Website, examples of personal information may include, without limitation, an individual’s name, e-mail address, mailing address, phone number, credit card or payment information, other account information, photographs, videos or stories.

 

Changes to this Privacy Policy

PPCLI may amend this Privacy Policy at any time by posting a new privacy policy on the Website in place of this one. The date on which the Privacy Policy was last amended is  indicated at the beginning of this Privacy Policy. The amended Privacy Policy shall automatically be effective when posted and will apply to information collected after the effective date. Amendments may include, without limitation, additions, deletions or modifications to this Privacy Policy.

PPCLI will post notice that the Privacy Policy has been amended on the fronting webpage of the Website located at https://www.ppcli.com/ for a period of 30 days. You are advised to check for such notices and to review the Privacy Policy each time you use the Website in order to ensure that you are aware of any amendments and that they are acceptable to you.

Your continued use of the Website following the posting of an amended Privacy Policy and the related notice means that you accept the terms of this Privacy Policy as amended. If you do not agree with any of the terms or conditions in the amended Privacy Policy, then you agree to immediately cease all use of the Website, which shall be your sole recourse and remedy in the event you are dissatisfied with the amended Privacy Policy. This Privacy Policy may not otherwise be amended.

 

Personal Information Aggregated or Made Anonymous

To the extent that PPCLI makes any of your personal information anonymous or aggregates it with the personal information of others such that it can no longer be attributed to you, your information will no longer be considered to be personal information and PPCLI is entitled to use, retain, disclose and destroy such information in its absolute discretion.

 

Choosing to Provide Personal Information

When using the Website and dealing with PPCLI, you may choose not to provide certain of your personal information. If you choose not to provide all information reasonably requested of you, it may limit the manner in which you can make use of the Website and otherwise interact with PPCLI or you may not be able to use the Website or to interact with PPCLI at all.

 

Consent

By using the Website, you provide implied consent to the collection, retention, use, disclosure, destruction and protection of your personal information by PPCLI in accordance with the terms of this Privacy Policy. Your implied consent may be obtained through amendments to this Privacy Policy, as provided above.

PPCLI will obtain your express consent prior to or when collecting, using or disclosing your personal information in cases of sensitive information, for a purpose that is not described in this Privacy Policy, or for a purpose that PPCLI did not identify to you or that was not reasonably expected at the time of collection, unless PPCLI is required or authorized by law not to obtain your consent.

You provide implied consent to the collection, retention, use, and disclosure of your personal information for a particular purpose if you voluntarily provide the information to PPCLI for that particular purpose and it is reasonable that a person would voluntarily provide that information.

In certain circumstances, including without limitation when dealing with certain legal, medical or security issues, PPCLI may be authorised or required by law to disclose your personal information without seeking or obtaining your knowledge or consent.

 

Consent via Opt-In or Opt-Out in Certain Circumstances

PPCLI may, from time to time, provide you with a reasonable opportunity to opt-out of certain collections, uses and disclosures of your personal information. You implicitly consent to a particular collection, use or disclosure your personal information if you fail to indicate within a reasonable time that you wish to opt-out of the particular collection, use or disclosure when you are given a reasonable opportunity to do so.

PPCLI also may, from time to time, provide you with a reasonable opportunity to opt-in to certain collections, uses and disclosures of your personal information. If you do not opt-in  to  a particular collection, use or disclosure of your personal information when given a reasonable opportunity to do so, you do not consent to your personal information being collected, used or disclosed in that particular manner.

Where the PPCLI provides an opt-in or opt-out opportunity, PPCLI will use the opt-out method when the particular collection, use or disclosure does not pertain to sensitive information or would be reasonably expected by the user of the Website. PPCLI will use the opt-in method in all other circumstances.

 

Changing or Withdrawing Consent

You may change or withdraw your consent with respect to the collection, retention, use, disclosure, destruction and protection of your personal information in accordance with this Privacy Policy at any time, subject to legal or contractual restrictions and reasonable notice, by contacting PPCLI’s Privacy Officer using the contact information provided at the end of this Privacy Policy and by providing PPCLI with sufficient personal identifiers so that it can act effectively on your request.

To delete your online account information from PPCLI’s Website database, sign into the “My Account” section of the Website and proceed to remove any shipping addresses, billing addresses and/or payment information pertaining to you. Notwithstanding your deletion of any of your online account information, PPCLI may retain your personal information in accordance with this Privacy Policy, as more particularly provided in the “Retention and Destruction of Personal Information” subsection below.

If you withdraw certain consents reasonably requested of you and necessary for you to make use of the Website or to otherwise interact with PPCLI, it may limit the manner in which you can make use of the Website and otherwise interact with PPCLI or you may not be able to use the Website or interact with PPCLI at all.

Your ability to change or withdraw consent is not absolute. PPCLI reserves the right to continue handling your personal information in those circumstances required or permitted by law despite a change or withdrawal of consent.

Any change to or withdrawal of consent will not apply retroactively.

 

Collection of Personal Information

Most of the personal information about you that PPCLI collects will be collected directly from  you by PPCLI. Except as otherwise provided in this Privacy Policy, PPCLI will obtain your consent to collect your personal information and will inform you at that time of the uses and disclosures that PPCLI intends to make of your personal information, unless the intended uses and disclosures are described in the Privacy Policy or are reasonably expected at the time that PPCLI collects your personal information.

In some instances, PPCLI may collect your personal information directly from a third party, in which case PPCLI will obtain your consent to such collection unless required or permitted by  law not to obtain your consent or unless the third party provided confirmation to PPCLI that it is entitled or required by law to disclose your personal information to PPCLI.

The following, without limitation, are particular circumstances in which PPCLI may collect your personal information:

• PPCLI collects personal information from you when you register an account, place an order, make a donation or upload a photograph, video or a story on the Website, respond to an electronic survey or communication from PPCLI, such as e-mail, or use or participate in another feature of the Website. In particular, when registering an account, placing an order, making a donation or uploading a photograph or story on the Website, PPCLI may ask you for your name, e-mail address, mailing address, phone number, credit card or payment information or other

• PPCLI also may collect information, including without limitation their name and address, about recipients of gifts purchased or individuals for whom donations have been made in their tribute on the Website so that it can fulfill the gift purchase or carry out and notify the appropriate individual(s) of the tribute. PPCLI does not use the personal information collected regarding recipients of gifts purchased or individuals for whom donations have been made in their tribute on the Website for marketing

• Like many websites, PPCLI uses “cookies” on the Website in order to enhance your experience when you visit the Website and to gather information about visitors and visits to the Website. Please refer to the “Cookies” subsection of this Privacy Policy below for additional information about cookies and how PPCLI uses

 

Use of Personal Information

When PPCLI uses your personal information, it will ensure that you previously provided consent to the intended use or it will obtain your consent prior to using your personal information in that particular manner, unless the intended use is described in this Privacy Policy, was identified to you or was reasonably expected at the time that PPCLI collected your personal information, or is permitted or required by law without your consent.

The following, without limitation, are particular circumstances in which PPCLI may use your personal information without obtaining your further consent. By providing your personal information to PPCLI, you consent to the following uses:

• using identification information and contact information, such as your name, address and e-mail address, to provide you with information about PPCLI when you request that information;

• using identification information and contact information, such as your name, address and e-mail address, so that PPCLI can identify you and deliver the products  and services that you request and can communicate with you regarding those products and services, including without limitation when responding to your customer service requests;

• using payment method preferences and related financial information that you provide to PPCLI so that PPCLI can obtain payment for the products and services that you request and can process transactions in an efficient manner;

• using information relating to your preferences so that PPCLI can deliver products and services and the Website to you in accordance with those preferences;

• using customer relationship information such as your products and services requests, instructions, comments and feedback to assist PPCLI in delivering products and services and the Website in accordance with your preferences;

• using personal information for the purpose for which it was provided and certain other activities that are reasonably ancillary to that purpose;

• using your e-mail address to administer a promotion or survey or to provide you with information about new features and/or enhancements to PPCLI’s products and services and to the Website, unless you choose to unsubscribe to such messages in accordance with CASL, where applicable;

• analyzing your personal information to assist PPCLI in developing and enhancing its products and services or the Website; and

• analyzing your personal information to assist PPCLI in conducting market analysis and strategic

 

Disclosure of Personal Information

When PPCLI discloses your personal information to third parties, it will ensure that you previously provided consent to the intended disclosure or it will obtain your consent prior to disclosing your personal information in that particular manner, unless the intended disclosure is described in this Privacy Policy, was identified to you or was reasonably expected at the time that PPCLI collected your personal information, or is permitted or required by law without your consent.

The following, without limitation, are particular circumstances in which PPCLI may disclose your personal information without obtaining your further consent. By providing your personal information to PPCLI, you consent to the following disclosures:

• where the disclosure is set out in any related documentation for the Website or is reasonably expected through the use and operation of the Website;

• where disclosure is necessary to enable staff, employees, agents, contractors, suppliers, service providers, affiliates or partners of PPCLI to provide a product or service to PPCLI or to you and to perform a function on behalf of PPCLI or in respect of the Website. PPCLI will act in a reasonable manner, including by contractual or other means, to ensure that these individuals or entities collect, use and disclose your personal information only as necessary to provide the product or service or to perform the function, adhere to this Privacy Policy or to their own comparable privacy policy, and comply with applicable privacy legislation with respect to your personal information, but PPCLI cannot guarantee these individuals’ or entities’ compliance;

• where PPCLI is under a duty to disclose your personal information in order to comply with any applicable legal obligation, legal or regulatory process or an order or request of a government institution, investigative body, regulatory body or judicial authority of competent jurisdiction;

• where PPCLI believes in good faith that disclosure is necessary:

• to investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies or investigative bodies in that regard;

• to enforce the Terms and Conditions of Use or any other policies of the Website or any agreements to which PPCLI is a party;

• to investigate and defend PPCLI against any third party claims or allegations;

• to protect the security or integrity of the Website; and/or

• to exercise or protect the rights, property or personal safety of PPCLI, its users, employees, or others; and

• where PPCLI works with one or more organizations towards a common purpose consistent with the objectives of PPCLI. PPCLI will act in a reasonable manner, including by contractual or other means, to ensure that these organizations collect, use and disclose your personal information only as necessary for the common purpose, adhere to this Privacy Policy or to their own comparable privacy policy, and comply with applicable privacy legislation with respect to your personal information, but PPCLI cannot guarantee these organizations’ compliance.

 

Cookies

Cookies are used on the Website. A “cookie’ is small piece of data that resides on your computer, smart phone, tablet or other device that you use to access the Internet. It is transferred by a website to be stored on a visitor’s Internet browser so that it can be recognized by the website to identify the visitor on subsequent visits to the website from the same device and Internet browser.

PPCLI uses cookies to track visitors’ usage of the Website and to provide visitors with tailored information and services on the Website based on visitors’ previous visits. For example, PPCLI uses cookies to allow it to remember and process items in your shopping cart on the Website, to assist it with understanding your preferences based on your previous or current usage of the Website and to tailor your experience on the Website to those preferences.

PPCLI also may use cookies on the Website in order to collect the domain names, IP addresses and the activity of visitors. This information may be aggregated for the purposes of measuring the number of visits, average time spent on the Website, pages viewed, and other similar purposes. PPCLI may use this information to measure the use of the Website and to improve the content of the Website.

Cookies do not enable PPCLI to identify a particular visitor unless that visitor has previously provided personal information during a visit.

If your Internet browser permits, you may adjust the settings of your Internet browser to notify you when you receive a cookie or to reject cookies altogether, but in some cases doing so may impact your ability to use the Website. Because each Internet browser is different, users of the Website should check the “Help” menu of their Internet browsers to learn how to change their cookie preferences.

If you adjust your Internet browser settings to reject cookies, you may no longer have access to certain features of and services on the Website. However, you may nevertheless place an order from the PPCLI Kit Shop by telephone by contacting PPCLI’s customer service.

 

Other Collection, Use and Disclosure of Personal Information

PPCLI may monitor your use of the Website to ensure the proper use and operation of the Website and your compliance with any agreements, policies and terms of use for the Website.

PPCLI also reserves the right to collect, use and disclose your personal information without your knowledge or consent where permitted or required by law.

 

Accuracy and Completeness of Personal Information

When PPCLI collects, uses or discloses personal information, it will make a reasonable effort to ensure that the personal information is accurate, up-to-date, and complete to the extent that is reasonable for PPCLI’s purposes in collecting, using or disclosing the information. To do so, it may be necessary for PPCLI to request additional information from you or have you verify your personal information. Should your personal information change, please inform PPCLI of the change(s) so that your personal information in PPCLI’s possession remains accurate and complete.

 

Retention and Destruction of Personal Information

PPCLI may retain your personal information for as long as it reasonably requires your personal information for the purposes for which it was collected or for legal or business purposes. For example, PPCLI may retain information about an individual sales transaction in order to service that transaction or to keep records for legal or business purposes.

There are legally required minimum retention periods which PPCLI must and does observe. PPCLI will retain your information for as long as reasonably necessary to comply with its legal obligations, to resolve disputes, and to enforce this Privacy Policy and any terms of use.

Within a reasonable time period after PPCLI no longer reasonably requires your personal information for the purposes for which it was collected or for legal or business purposes, PPCLI either will destroy the records under its custody or control containing your personal information or it will render your personal information anonymous so that it can no longer be used to identify you.

 

Security of Personal Information

PPCLI recognizes its obligation to protect personal information that is in its custody or under its control by implementing reasonable security safeguards to keep confidential and secure your personal information against risks such as loss, theft, and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. These reasonable safeguards may vary depending on the circumstances, including the level of sensitivity of the personal information, and may include secured networks, restricting access to authorized individuals on a need-to-know basis, locked doors and/or filing cabinets, other organizational, physical or technological security measures, and contractual measures such as non-disclosure or confidentiality agreements.

When you place orders or access your account on the Website, PPCLI offers the use of a secure server. All personal and financial information which you supply on the Website is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the Website database, with access thereto restricted to authorized individuals only.

As previously described in this Privacy Policy, PPCLI will act in a reasonable manner, including by contractual or other means, to require third parties to whom PPCLI discloses your personal information in accordance with this Privacy Policy or as required or permitted by law to similarly safeguard your personal information by abiding by this Privacy Policy or their own comparableprivacy policies and by complying with applicable privacy legislation with respect to your personal information. However, PPCLI cannot guarantee such compliance by third parties.

 

Requests for Access to Personal Information

Requests for Personal Information

On your written request, and taking into consideration what is reasonable, PPCLI will provide you, not later than 30 days from PPCLI’s receipt of your request, or such additional time as permitted or required by law, with:

• access to your personal information (if any) under our custody or control;

• information about the purposes for which your personal information (if any) under our custody or control has been and is being used by us; and

• the names of persons to whom, and the circumstances in which, your personal information (if any) has been and is being disclosed by

If you request a copy of your personal information and the information can reasonably be reproduced, PPCLI will provide you with a copy of the record or the part of the record containing the requested information or, if applicable, it will give you reasons for any delay in providing a copy of the requested information or record.

If you request to examine the record containing your personal information or if the requested record cannot reasonably be reproduced, PPCLI will permit you to examine or  access  the record or part of the record in accordance with this Privacy Policy.

All requests may be subject to reasonable fees and disbursements. Where appropriate, PPCLI may require advance payment of a deposit or the entire costs of responding to a request for access to personal information.

 

Requests to Access Personal Information must be in Writing

PPCLI requires that all requests for access to personal information be in writing, be signed by the requestor and include sufficient detail to enable PPCLI, with a reasonable effort, to identify any record in the custody or under the control of PPCLI containing the personal information in respect of which the request is made

 

Limits on Right to Access Personal Information

Your ability to access your personal information under PPCLI’s custody and control is not absolute. PPCLI reserves all rights not to disclose personal information, in whole or in part, in certain circumstances permitted or required by law, including but not limited to where:

• the disclosure could reasonably be expected to threaten the safety or physical or mental health of an individual;

• the disclosure would reveal personal information about another individual;

• the information is protected by any legal privilege;

• the disclosure of the information would reveal confidential commercial information; or

• the personal information was collected for an investigation or legal

If access to your personal information is refused, in whole or in part, PPCLI will provide you with the reasons for the refusal, the provision of PIPEDA on which the refusal is based, and the name of the individual who can answer your questions on behalf of PPCLI about the refusal, and will inform you of any recourse which you may have pursuant to PIPEDA.

 

Requests for Correction of Personal Information

On written request by you, PPCLI will make every reasonable effort to correct errors or omissions in your personal information where that information is in PPCLI’s custody or control. PPCLI requires that all such requests be in writing, be signed by the requestor, and include sufficient detail to enable PPCLI, with a reasonable effort, to identify any record in the custody  or under the control of PPCLI containing the personal information in respect of which the  request is made.

If you make such a request, PPCLI will, as soon as reasonably possible and not later than 30 days from PPCLI’s receipt of your request, or within such additional time as permitted  or required by law, either:

• correct the personal information and, if reasonable to do so, send correction notifications to any third party to whom PPCLI disclosed the incorrect information; or

• decide not to correct the personal information, but PPCLI will annotate the personal information under its control to indicate that a correction was requested but not

PPCLI will inform you of the action that it has taken in response to your request for correction, the name of the individual who can answer your questions on behalf of PPCLI about your request for correction, and will inform you of any recourse which you may have pursuant to PIPEDA.

Notwithstanding any requests for corrections of personal information, PPCLI will not correct or otherwise alter an opinion, including a professional or expert opinion.

 

Limited Nature of this Privacy Policy

Nothing contained in this Privacy Policy is intended to create a contract or agreement between PPCLI and you and you may not rely on it as such.

 

Accountability and Contacting PPCLI

PPCLI has designated a Privacy Officer to respond to any complaints or inquiries regarding how PPCLI handles your personal information. The Privacy Officer is responsible for overseeing PPCLI’s compliance with this Privacy Policy, PIPEDA and other privacy legislation which may apply from time-to-time.

Should you have any questions, comments or concerns regarding PPCLI’s privacy policies, practices, or handling of your personal information or if you wish to request access to or correction of your personal information under PPCLI’s care and control, you may contact PPCLI’s Privacy Officer at:

 

Attention: Privacy Officer
Address:	PPCLI Regimental Headquarters PO Box 10500  Station Forces Edmonton, AB T5J 4J5
email:	[email protected]